How to Add Account to BadgeHub

  • Log in to the BadgeHub portal

  • Navigate to the Accounts section.

    • Use the dropdown menu and click on Manage

  • Click the + sign to create a new Account 

  • Enter account details.

    • Account Name: Required field.

    • Description: Add a short note to help identify the account’s purpose.

    • Preferred Language: Choose the language for communication.

    • Identifier (Optional): Use this field for internal tracking or reporting.

  • Select the account type.

    • Choose Customer

  • Set the billing cycle.

    • Options: Annual or Monthly.

  • Choose the payment type.

    • Automatic Payment: The customer is billed via credit card or ACH.

    • Partner Invoice: The partner organization invoices on behalf of the customer.

  • Select subscriptions or services

    • Choose the BadgeHub subscriptions/services you want to include.

  • Assign a sales representative (optional).

    • Helpful if someone is managing the customer relationship.

  • Configure account features:

    • Tax Exempt: Enable if applicable.

    • Allowed to GoPrint:

      • Enable if the customer should print to the partner’s printer.

      • Leave unchecked if the customer has their own printer.

  • Set the default user.

    • Enter the first name, last name, and email address of the primary contact.

    • This user will receive important communications and have access to manage the account.

  • (Optional) Add external users.

    • These are people outside your organization (e.g., consultants, partners) who need account access.

  • Save and activate the account.

    • Click Add to complete the setup.