How to Update Payment Information Instruction Guide:
Updating Payment Method
- Make your way to the Billing tab.
- Select Bills & Payments.
- Select Payment Method.
- Note: Under “Bills & Payments” you will also have the option to view invoices, credits and billing information.
- If a previous payment method failed, you will be able to find the failed payment in the invoice tab to retry making a payment.
- Select + and add a credit card or ACH payment method.
- Note: Make sure that your billing address is congruent with your new credit card in order for the payment method to work for future payments.
- Go to Billing Information if you need to update your billing address for the new payment information.
Default Payment Method:
- If you have multiple forms of payment, you can set a default payment method.
- Select the payment method of your choice, and select the star icon that will appear adjacent to the delete button.
- This action will make that updated payment information the primary default payment method.
