How to Update Printer Firmware

How to Update Printer Firmware:

Verify Current Firmware:

  • Select the devices dropdown> then printers.
  • Select the printer you want to view.
  • Once the flyout opens, select the settings button.
  • Once you are on the settings landing page, select the utilities button.
  • A dropdown menu will populate where you can see the current firmware that is installed on the printer.

Update Printer Firmware:

  • Select the printer button to select a new firmware for the printer.
  • From here, you can follow the prompts on the flyout menu to select the firmware you want to install. Then select confirm to initiate the update.
    • Note: Please make sure that you do not unplug the printer during the firmware update as this can cause malfunctions in the update.
  • After approximately 1-2 minutes, your printer firmware should have the desired firmware installed into the hardware.

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