How to Update Reader Firmware

1. To begin updating reader firmware, sign into your BadgePass ONE account and make your way to the devices drop-down menu.

2.  Select Readers

3. Select the Specific Reader you want to view.

  •  Note: This is where you can manage your readers and configure settings for each individual reader.

  •  A flyout menu will appear showing you the status of the device.
  •  If you see a red exclamation mark next to the firmware version, this means a firmware update is available and needs the update on the reader much be completed.

4.  Select the settings button.

5. Here you will be able to locate your device details. Below that, you will see your Current Firmware and if you have any newer updates available. If you have a new update available, you can select Update firmware. Then Select “yes.” This will initiate the update for your door reader.
o Note: If this button is greyed out or not available, it means that your reader is up-to-date.

If you have any more questions on how to update reader firmware, please refer to the resources below!

Video Tutorial

Download PDF