How to Update Your BadgeHub Profile

Updating an Existing User Profile

  1. Log into your BadgeHub portal.

  2. Navigate to the “Security” tab.

    • A drop-down menu will appear. Select “Users” from the drop-down menu. 

  3. Click on the user profile you want to edit.

  4. Edit the following information as needed:

    • First Name

    • Last Name

    • Display Name

    • Preferred Language

    • User Role

  5. Click “Save” to apply your changes.

Changing a User’s Email Address

⚠️ Email addresses cannot be changed directly. You’ll need to create a new user.

Step-by-Step:

  1. Click the “+” icon to add a new user.

  2. A pop-out menu will appear.

  3. Enter the following details:

    • First Name

    • Last Name

    • Display Name

    • New Email Address

    • Role

  4. Click “Add” to create the new user.

  5. To delete the old user profile:

    • Check the box next to the original user’s name.

    • Click the “X” icon to remove them.

  6. Delete Confirmation:
    • Select both boxes and click Confirm