ON-SITE SERVICE
BadgePass offers a variety of on-site services including product installation and configuration, operator system training and ID badge design. Trainings can be customized to accommodate for individuals or groups and can be performed onsite or remotely. On-site equipment repair is also available.
Not only do we have a team of developers dedicated to consistently enhancing and releasing new products and applications, we also have an incredible service and support staff. Our local service team spans over sixteen (16) states, allowing us to provide onsite installation and training during your BadgePass implementation, as well as ongoing support after the install is complete. We have sales and service teams in Alabama, Florida, Georgia, Indiana, Illinois, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, North Carolina, North Dakota, Oklahoma, South Carolina and Tennessee. Learn more about our regional office locations here.
BadgePass Maintenance Agreements
- Maintaining a service agreement with BadgePass improves product performance and minimizes equipment downtime. Benefits of a maintenance agreement include:
- • Rapid Response Times
- • Preventative Maintenance
- • Emergency Maintenance
- • Minimize Equipment Downtime
- • Protect Your Investment
- • No Hidden Costs
- • Budget Control
- • No Service Lapse
Technical Support
Looking for technical phone support? Contact us at 601.499.2131 to connect with one of our technical experts.
Software Upgrade Agreement
Software Service Agreement
Hardware Service Agreement
Premium Service Agreement
Access to software updates
User training (1 per year)
Installation of software updates
Remote support for system errors
Installation of hardware firmware updates
Onsite equipment cleaning and preventative maintenance
Replacement parts included in equipment repair at no additional cost
No charge for travel or labor at onsite visits
Priority response time over non-contract customers
READY TO LEARN MORE?
Click the button below to schedule a quick meeting with one of our experts and determine which of these devices is the best fit for your organization’s needs.
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